These General Terms and Conditions (GTC) govern the web shop of Christie’s Bakery Sarl (hereinafter the “Company”).
The Company will send the client a confirmation email once the order has been received and reviewed, thus validating the contract of purchase by the client. The display of the products on the Company’s website does not constitute a legally binding offer, rather being purely an invitation to the customer to make a purchase offer.
Unless agreed otherwise between the parties, all prices are in Swiss francs (CHF). All prices include any applicable value added tax (VAT), but do not include any other taxes which may be applicable. Delivery costs, where applicable, will be in addition to the prices shown on the website and will depend on the client location. Delivery costs will be confirmed by the Company in writing. The Company reserves the right to modify prices at any time. Weight specifications can vary without prior notice. On the final invoice, only the effectively delivered or collected products are billed.
If any provision of this contract or an annexe of this contract are or become invalid, the validity of the remaining provisions will not be affected. The Parties shall replace the invalid provision with a valid provision that comes closest to the intended economic purpose of the invalid provision. The same is true for any loopholes in the contract.
The Company offers the customer the following payment options: credit card, TWINT, in cash. The Company reserves the right to refuse delivery or service in case of default of payment.
Both parties and their helpers pledge to treat in a strictly confidential manner all information submitted or acquired in connection with the services. This obligation remains in force even after the termination of the contract.
Obligations of the Company
Delivery / delivery date
Delivery will be made according to the delivery date and time selected as well as the address given during the order process. Changes to either the delivery date, time or location after the validation of the order may incur an additional fee. If a timely delivery is not possible, the customer will be contacted as soon as possible. Unless otherwise agreed, the place of performance shall be the registered office of the Company. The Company fulfils by handing over the ordered products to its selected carrier or the Company may fulfil the order’s delivery on its own. The Company’s products may need to be refrigerated are only delivered in Switzerland in order to maintain the cold chain. The Company is entitled to deliver any partial deliveries, if this is reasonable for the customer. Delivery costs are to be borne by the customer.
An exchange of products is generally excluded due to the nature of the products. If you wish to exchange any items, please contact the Company. However, the Company is under no obligation to honour the request and may only do so at its discretion.
With regards to a warranty, the statutory warranty provisions shall apply. A possible defect must be reported immediately to the Company. It is up to the Company to decide whether the faulty product is to be repaired or replaced. Only if a replacement or repair is not possible, the customer is entitled to a price reduction or refund.
Liability for any indirect or consequential damages is excluded entirely. The liability for direct damages is limited to the contract amount. This limitation shall not apply for direct damages caused by gross negligence or intent. The customer is obliged to report any damage immediately to the Company. Any liability for persons not directly in the employ of the Company is excluded entirely.
These terms and conditions can be modified by the Company at any time. The new version shall enter into force 30 (thirty) days after communication by the Company. For customers, basically the version of the GTC applies which at the time of concluding the contract is in force. Unless the customer has agreed to a newer version of the GTC. Only the most recent terms and conditions take precedence over any older regulations and contracts.
Only provisions of individual contracts, which specify the provisions of these terms, shall prevail over these terms and conditions.
If the Company, its suppliers or third-party contractors are unable to comply with the deadline due to force majeure, for example in the event of a natural disaster, earthquake, volcanic eruption, avalanche , storm, war, political or social unrest, civil war, revolution and insurrection, terrorism, sabotage, strike or nuclear accident, reactor damage or other incident in this category, then the Company shall be relieved from the obligation to perform its performance during these force majeure events and for an appropriate period of time following the end of such events. If the force majeure lasts more than thirty (30) days, the Company is entitled to withdraw from the contract. The Company must then fully reimburse the amounts already paid by the customer. Any further claims, in particular those relating to claims for damages arising out of force majeure, are excluded.
Terms and conditions are governed by Swiss law. The courts at the place of the registered office of the Company shall be competent to settle any dispute between the parties, except in the case of mandatory legal provisions to the contrary. The Company is free to institute legal proceedings at the domicile of the defendant.
Geneve, 31 August 2021